airi.chat
Templates

Good campaigns start a conversation.

Run targeted WhatsApp campaigns, answer customer questions, and track the sales that follow.

Start free
A campaign, continued.Example · Forma Home

Products in WhatsApp.

Forma HomeBusiness account
Today

Does the Arc lamp come in two colours?

10:02

Yes. Which colour do you prefer?

10:03
A cream lamp lighting a bedside table against a blue wall
Arc desk lampCream18,000 ₸10:03
A terracotta Arc desk lamp on a light studio background
Arc desk lampTerracotta18,000 ₸10:03
1 of 9 · Product discovery
Interactive example

Start with WhatsApp, then add your other channels.

Connect the channels your customers already use.

  • WhatsApp
  • Telegram
  • Instagram
  • Website chat

Turn customer conversations into sales.

Browse all templates
01Campaigns

Reach people already interested.

Audience
Asked about Terra vases in the last 30 days
Recipients
1,240

WhatsApp opt-in · no purchase yet

Reach people already interested.
Forma Home · WhatsApp

Hi Alex! Meet the Terra vase: a simple way to refresh a calm corner. Would you style it on a shelf or a table?

Meta-approved template
02AI and your team

Help customers decide to buy.

Woven storage baskets on an oak bench against a blue wall
From an Instagram adMora baskets

Will the large basket hold a throw?

Yes, it is 40 cm across. There is room for a throw and a couple of cushions.

From the Mora product details

Perfect. I will take the set.

03Payment reminders

Bring unfinished orders back.

  1. Order awaiting paymentSora wall mirror · 42,000 ₸
  2. One hour later · No recorded payment

    Hi Alex! Still considering the Sora mirror? Need help with the size, delivery or checkout? Choose what would help you decide.

  3. Payment recordedNext reminder cancelled
    42,000 ₸
04Repeat purchases

Repeat purchase

Cotton throw and cushion on an olive armchair
Purchased 30 days agoLino cotton throw
Repeat purchase

Hi Alex! The Mora baskets pair neatly with your Lino throw. Would you like to compare the sizes or explore another room idea?

Customer opted in to offers
05QR codes

From your store to WhatsApp.

A customer scans the code and sends a question. You reply with the right context.

Terracotta ceramic vase on a stone console in a sunlit room
Forma HomeNeed a hand?airi.chat demonstration QR codeWhatsApp
Example QR code. It links to this demonstration.
QR code · Almaty shop windowEnquiry source saved
Forma HomeBusiness account
Today

Hi! I saw the Terra vase in your window. How tall is it?

12:41

26 cm. We can set one aside for you in the store.

12:41

Thanks! I will come by after six today.

12:42

Forma Home · Example only. No messages are sent.

From ad spend to recorded sales.

Examples from separate reports: Sources, Overview, Campaign analytics and Team.

Forma HomeDemo store · Fictional data

Last 30 days

Dashboard → Sources

Revenue after refunds
1,152,000 ₸
Confirmed sales
66
Refunds
36,000 ₸

From sales recorded by your team or payment system.

Daily conversationsConversations

Dashboard → Overview

Current periodPrevious periodDay of period · daily values

Which ads start conversations?

Dashboard → Sources · Meta Ads · USD

Compare spend and cost per messaging conversation.

Ad spend
$288
Conversations
180
Cost per conversation
$1.60
Ad comparison · Meta-reported results
AdConversationsAd spendCost per conversation
Mora baskets90$126$1.40
Terra ceramic vase60$108$1.80
Lino cotton throw30$54$1.80

168 ad-sourced conversations captured in airi.chat. Meta and airi.chat count conversations differently.

What happens after sending?

Campaigns → Analytics

Terra vase · 1,240 accepted sends

Accepted
1,240
Delivered
1,210
Read
930
Replied
248

Reply rate: 20% of accepted sends · ≈ $0.15 per reply · USD

How long do customers wait?

Dashboard → Overview / Team

First response from a team member.

Median wait
Less than a minute
90% of replies within
3 min

Based on 840 measured first human replies. Excludes unanswered conversations; elapsed time.

Meta Ads → conversations → sales

Monthly attribution.

Report concept · Fictional data

Comparing June 2026 with May 2026.

Revenue from ad conversationsthousand ₸
June 2026May 2026
Comparing June 2026 with May 2026.
MetricJune 2026May 2026Change
Ad spend · USD$288$312-7.7%
Ad conversations168174-3.4%
Confirmed sales2422+9.1%
Net revenue · ₸414,000 ₸360,000 ₸+15%

Full calendar months. Only sales linked to ad-sourced conversations; revenue is net of refunds. Ad spend remains in USD.

Illustrative excerpts from separate product screens, with fictional data.

Before you get started.

About your WhatsApp number, AI replies and message charges.

What do I need to get started?

Create a workspace, connect a channel, and add the business information your team uses to answer customers. For WhatsApp campaigns, connect your business account and prepare an approved template.

Can I use my existing WhatsApp number?

You can connect an eligible WhatsApp Business number. Keeping the Business app alongside the platform depends on your account and Meta’s eligibility requirements. We can help you check before you connect.

Does AI handle every conversation?

You choose how AI is used. It can answer from your business knowledge or help prepare a campaign. Your team can take over conversations and review campaign drafts before sending.

Are WhatsApp message charges included?

Meta bills WhatsApp messages separately. airi.chat does not include those message fees.

Do I need a CRM to use airi.chat?

No. You can start with connected channels, customer conversations, campaigns, and business knowledge inside airi.chat. A CRM is not required for these workflows.

Talk to your customers in airi.chat.

Connect a channel, invite your team and set up your first campaign.

Start free