Built for modern CS operations
AI copilot for high-volume customer service
Connect WhatsApp, Telegram, Email, and web chat. Airi.chat classifies every conversation, coaches agents in real time, and turns support traffic into retention insights.
- Auto-classify every customer conversation in real time
- Coach agents while they are replying, not days later
- Turn support traffic into retention and product insights
Live product feed
Product capabilities
Everything your team needs to run support as a measurable system
0Messages analyzed
0Conversations processed
0AI coaching sessions
0Insights generated
Scenarios
Save-risk scenario
Escalate risky conversations to a senior agent, add guardrails, and trigger proactive follow-up.
Works with
your existing channels
Plug in channels in minutes and keep your current support flow.
Coming soon: Teams, Intercom, Discord
Ideal customer profile
Built for support teams that treat conversations as growth data
Best fit if
- ✓You run support with multiple agents
- ✓You handle more than one chat channel
- ✓You need live visibility into support quality
- ✓You want AI-assisted replies and coaching
- ✓You are scaling support operations
- ✓Manual QA and reporting are too slow
Not a fit if
- ✗You only run low-volume email support
- ✗You need a full helpdesk replacement
- ✗You require heavy on-prem customization
- ✗You only need phone call analysis
- ✗You do not operate chat-based support
Launch your support copilot in minutes
$49 per manager/month. Unlimited chats and AI interactions.